I haven't received/I am missing reward points. What should I do? September 22, 2020 19:23 Updated If the normal timeline has passed and you haven't received your rewards, please contact us. Please provide the date of the redemption when submitting your message. Related articles I completed a study, but never received my reward. Why? What do I do? How long does it take to receive a rewards payment once requested? Redemption process at OpinionSite - Healthcare I haven't received my rewards payment. What should I do? How can I contact OpinionSite?