I haven't received/I am missing reward points. What should I do? December 11, 2019 19:00 If the normal timeline has passed and you haven't received your rewards, please contact us. Please provide the date of the redemption when submitting your message. Related articles Redemption process at OpinionSite - Healthcare How long does it take to receive a rewards payment once requested? I completed a study, but never received my reward. Why? What do I do? How can I contact OpinionSite?