PATIENT/CONSUMER COMMUNITY

Contacting Us

• How can I contact OpinionSite?

Points, Rewards, & Reward Payments

• I haven't received/I am missing reward points. What should I do?
• How long does it take to receive a rewards payment once requested?
• Is there a minimum amount I need in order to request a rewards payment?
• How can I find out how many points I have?
• How do I request a rewards payment?
• What kind of rewards do you offer for the points I have?

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Account & Profile

• How do I unsubscribe?
• How do I update my profile?
• I forgot my username. What should I do?
• How can I change my password?

Participating in OpinionSite Surveys

• A survey is not working right. What should I do?
• How am I compensated for my time?
• How much time will I spend completing a survey?
• Sometimes it seems as though I've answered a lot of questions, only to find out I don't qualify for the whole survey. Why?
• Why don’t I have any available surveys?
• How do I participate in surveys?

OpinionSite Membership

• I have not received my confirmation email. What should I do?
• What are my responsibilities as an OpinionSite member?
• Why should I become an OpinionSite member?
• What does it take to become a member?
• How much does it cost to join?
• Who can join?

Patient Community FAQ

• OpinionSite Payment Timelines - Patient/Consumer
• Redemption process at OpinionSite - Patient/Consumer
• How to log in on OpinionSite - Patient/Consumer
• How do I reset my password? - Patient/Consumer

Privacy

• Where can I find your Privacy Policy?
• What kind of emails should I expect to receive?
• Why do you ask questions about age, income, and other personal information?
• What do you do with my personal details?